The transition from Time Warner Cable to Spectrum has not been without bumps.
Last weekend I had a TWC/Specrtrum technician at my place. He got my download speeds to the highest I'd ever seen them. Then he said, "I think you're paying a bit much for what you're getting: "Ultimate" Internet with download speed of 50 mbps and home phone. I paid $123 a month. The technician said to call the office and switch to a Spectrum Plan instead of a TWC Plan. Say what? Yeah, they may be acting like it's a new dawn, but they're up to some old internet tricks. The Spectrum Plan, with a download speed of 60 mbps, and home phone is $30 cheaper than what I was paying. I'm now signed up for $93 a month, with more speed. When I asked a guy on the phone why they weren't advertising this fact, he chuckled and said, "You know why."
So, I guess expect the worst from Spectrum. Meanwhile, though, call them up and see if your TWC Plan can be changed to a Spectrum Plan. It was no big deal for me. However, the next day my internet speeds were like 9 mbps and 12 mbps. I called them up and the woman said she was going to reboot my modem. She did. Now I get 60 mbps (or more) and I have $30 more dollars per month to throw into the maw of the wolf at the door.
Before this, I had heard only of more money for the same service. They hiked me $5 per month (not bad). However, I spoke with a woman at the bank who said her costs went up $30 per month. Call them up. See if you can't get some of that knocked down by switching to a Spectrum Plan. Good luck.
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