Bump. I had two technicians over here. Check my comment.
I called Spectrum today with an internet connection problem. The guy said he had to reboot my modem. That knocks me offline until the reboot is completed. He said, "Talk to you in 15 minutes." That was over two hours ago.
This is the second major problem I've had since upgrading to Windows 7. Actually, it was a clean install, so none of the problems on the old operating system should have migrated to 7.
The other thing is that 7 is slower than XP. It takes 7 longer to perform the calculations necessary to an operation than XP did. I find that very demoralizing.