Tuesday, March 1, 2016

Fucked Again by TWC

My bill keeps creeping up every month.  I tried to find out why.  After 1 and 1/2 hours on the phone, I was still given no rational reason.  They just charge what they want to who they want.

Above is this month's bill and my payment.  I hope they enjoy it.

Oh, I had to go through three customer service reps before I got one that spoke English and wasn't in a call center where other people are yelling.  The last guy I spoke to was in the Philippines.  Think he gives a shit what happens here?  Ha.

I realize that my immature reaction to my TWC woes won't even be seen by TWC initially, but I believe that persistence pays off.  I messed with the bill's barcode, so the computer wilt spit it out and it'll have to be processed manually.  I say 3 or 4 months of that and the payment center will contact TWC and say, "We have a problem."  Little old me.

I'm thinking of having a "FUCK YOU!" rubber stamp made.  That could come in very handy.   

1 comment:

Tender Heart Bear said...

My bill has not changed with Time Warner. I also call every year and I get a cheaper package deal that they have going and that is a locked price for the year.